Thursday, August 14, 2014

Life Lessons from Fictional Characters

I've learned some important things from people that aren't real.

Captain Kirk taught me to delegate. He never really did anything (other than romance women and posture at aliens) Scotty fix the engines, Sulu get us out of here. Bones take care of him. Spock find a solution. He had people do what they were good at.

When I found myself in a managerial position, I realized I needed to delegate or clone myself. Since the cloning wasn't going to happen, I had to learn to delegate. Then I remembered Kirk.

Assigning work to people that are good at it, and giving them the responsibility to do it well is an art. It takes a long time to learn. And you have to be lucky enough to have the right people for the work you need to have done. I stumbled along for awhile, but I think ultimately I did it well enough.

I actually had an employee tell me - "I can't be held responsible for my actions!" And he wondered why he ended up with all the scut work.

The Shoemaker and the Elves taught me economics. Aside from the elves and the magic, the story boils down to a simple lesson of quality sells. The shoemaker puts out fine materials to work on the next day. The elves deliver a great pair of shoes. He sells the shoes for a profit which he reinvests in more quality materials, from which the elves create more shoes. From one good product a solid business is grown.

The other important side of the story is that his wife makes clothes for the elves. She sees their need (they're naked) and supplies a solution. Recompense for artistry. A symbiotic relationship. They produce for the shoemaker and he takes care of their needs.

Whenever I am starting a new endeavor I think of them. His success was built one pair of shoes at time. One customer at a time. A slow process that builds over years. Sometimes that's frustrating. Sometimes I hope the elves will arrive in the dark of the night.

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